Affected by works

Affected by works

Any site or company registered with the Scheme should act considerately towards all those who are affected by the work.

Registered sites and companies must adhere to the Code of Considerate Practice, which outlines the Scheme's expectations and describes those areas that are considered fundamental for registration with the Scheme. For more information on the Code, please click here.

Registered sites and companies are expected to deal in a considerate manner with any complaints or concerns resulting from the site’s or company’s activities.

Complaints received by the Scheme will be dealt with by the Scheme’s public liaison officer who will mediate between the complainant and the relevant site or company manager until the matter has been satisfactorily resolved.

The film on the right is intended to introduce the Scheme to neighbours living near a registered site or company, or to any interested member of the public.