Your company has been registered with the Considerate Constructors Scheme. These notes are to give you an overview of the basic expectations that registration brings.

As a member of the Scheme, and therefore a Considerate Constructor, you must give commitment to the Scheme and abide by the Company Code of Considerate Practice.

The term ‘constructors’ refers to everyone involved in your company and on your sites.

• As a member of the Scheme, and therefore a Considerate Constructor, you must give commitment to the Scheme and abide by the Company Code of Considerate Practice.
• The term 'constructors' refers to everyone involved in your company and on your sites.
• You should refer regularly to the Scheme’s Company Code of Considerate Practice.
• You should use your membership as a promotional tool for your company.
• You will be supplied with Scheme posters personalised to your company. These should be displayed in a prominent position where they are clearly visible to the public.
• You will be issued with registration stickers which must be displayed on vehicles.  The Company Registration logo can also be used on paperwork, web sites and any other promotional material. All Scheme information should be kept clean, legible and accurate at all times.
• You should set up and maintain a file for Considerate Constructors Scheme information.
• If you receive a complaint or comment, deal with it immediately, by contacting the person who has complained, and try to resolve the issue.  The Scheme’s administration office may also be able to offer assistance.
• Your performance will be monitored against the Company Code of Considerate Practice.  A copy of the report will be given to you. The Monitor is there to help you meet expectations, to assist you in performing beyond basic expectations and to document the highest levels of performance.
• If there are matters of non-compliance with the Company Code of Considerate Practice, you will be informed and asked to correct these matters.
• In the unlikely event that non-compliance matters are not corrected satisfactorily, the Scheme’s administration office will issue a warning letter.  If matters are still not resolved, the Scheme will decide whether to remove your Company Registration.
• On completion of your annual registration, and providing your company has achieved a high enough standard, you may be considered by an independent panel for a National Company Award.
• If you achieve compliance or above in each of the eight sections of the Company Code of Considerate Practice you will receive a Certificate of Compliance or a Certificate of Performance Beyond Compliance after the completion of your registration.

We hope that you will find benefit in participating in the Scheme, which is designed to improve the image of the industry and to help you improve the way you manage your company and sites.