Most Considerate Company Runner-up: Norriskips & Waste Management

2013-MCS-runners-upThe Considerate Constructors Scheme's National Company Awards 2013 Most Considerate Company Runner-up.

Presented to:

Norriskips & Waste Management


Norriskips

Based in Orpington, Kent, this company provides waste collection services across South London, North Kent and East Surrey, specialising in the construction industry.

The Scheme Monitor visited the company's main depot and was shown every aspect of the operation. The impression gained was of a highly professional organisation focused on customer service in every possible way. In addition to an advanced operations system which constantly tracked each vehicle, the company offered many options to encourage customers in the minimisation and management of their wastes. Waste segregation was actioned at the depot itself through an impressive and efficient system and feedback display boards were available to customers to relay the performance back to construction site staff.

Operative safety was closely observed, with extensive ongoing training and all vehicles able to be loaded and covered at ground level. Presentation levels were equally high with all vehicles cleaned regularly and smart, branded workwear provided for all customer-facing staff. This was matched by excellent site welfare facilities.

The company supports Kent Wildlife Trust alongside several more local charities, and encourages staff feedback on a regular basis. Their overall standards are of a benchmark level and evidence a real commitment to the aims of the Scheme.