Gold Award winners A - K


In this section you will find details of the 2012 Gold Award winning sites, listed alphabetically from A - K by contractor name.

Project Name: Cleaner Seas for Sussex Scheme - Peacehaven Wastewater Treatment Works
Presented to: The Team
Contractor: 4Delivery Ltd
Client: Southern Water

Surrounded by businesses, residential accommodation and open downland in Peacehaven, Sussex, this project required the construction of a new waste water treatment works and sludge recycling centre together with landscape re-profiling.

The site had excellent communication with neighbours, including monthly meetings with a range of local liaison groups, weekly site tours for interested parties and quarterly newsletters providing information and progress updates. In addition, a special film was produced and shown to neighbours describing the out-of-view tunnelling works that would take place both under their properties and under water. Delivery drivers were banned from the site if they caused any problems outside to members of the public.

Numerous community activities were undertaken, including involvement in the London to Brighton night-time cycle ride in aid of charity and the sponsorship of a local football club. A mock tunnel was also erected in a nearby town to help students on an NVQ training programme.

With daily litter picks and road sweeping ensuring excellent presentation and clean approaches, this site scored highly across all considerate sectors, prompting the Monitor’s comment: "An excellent all round site, and an example for others to follow".

Project Name: Cleaner Seas for Sussex Scheme - Infrastructure
Presented to: The Infrastructure Team
Contractor: 4Delivery Ltd
Client: Southern Water

Covering some 11 kilometres along the sea front at Brighton, Sussex, this contract required the installation of a new sewer 50 metres down together with five pumping stations.

Communication with the general public and local communities was of exemplar standards throughout this three-year project. From the start of the works, contact was made with local social services to identify vulnerable people living along the site’s path and to make personal visits for reassurance. A proactive programme of meetings was established with the local council, business groups and residents, supported by open evenings for any resident to attend and raise concerns. The excellent visitor centre proved extremely successful and was in use for meetings on a daily basis, while a regular newsletter for 2000 addresses was circulated. A video production was also completed, and many site tours were held.

Of particular note was the ‘talking down’ by site staff with a proposed cliff-edge suicide, and the launching of a rescue with site buoyancy aids for someone who had fallen into the sea. Along with excellent environmental scores and fastidious cleaning of the perimeter and its approaches, this site’s combined efforts were a beacon of best practice and a true credit to the industry.

Project Name: A1 Dishforth to Leeming
Presented to: Chris Hayton
Contractor: A1 Carillion Morgan Sindall Joint Venture
Client: Highways Agency

This major road project required the upgrading of 22 kilometres of the A1 and provision of a new 20 kilometre local access road. Work included the demolition and refurbishment of bridges, new bridges, utility diversions and the demolition of a service area.

The provision of specially branded hi vis vests to local school children following increased traffic re-routed near their school was just one example of this site’s thoughtful community stance. Another was the saving of an annual scout festival threatened with cancellation by producing a traffic management plan that received police approval, while a vegetable garden was created within the main compound with the aim of selling produce to site staff and donating the proceeds to charities.

A wide range of safety initiatives were complemented by the development of impressive new "lean construction" techniques, many of which are to be spread industry-wide. These and other successful facets prompted David Brindle, Senior Project Manager for the Highways Agency to say: "By listening to the needs of local communities the site has been able to deliver this massive project with minimal impact on local communities. They have also been focussed on the safety of the travelling public and the welfare of the huge workforce. They are truly a considerate constructor worthy of recognition".

Project Name: Bramford Substation
Presented to: The Site Team
Contractor: AMS Joint Venture
Client: National Grid

This project required the building of a new 400 kV substation in remote open countryside, several miles from the nearest village.

In the absence of immediate site neighbours to consider, this site directed extra attention to the wellbeing of its operatives. ICE ID tags were carried on each employee’s wrist containing detailed information including any medical concerns, and innovative ‘grab bags’ were supplied for sudden emergencies, containing items such as megaphones, whistles, and torches. With hand injuries common in this sector of the industry, a glove matrix was designed to ensure the correct safety gloves were worn for each individual task, and this was reinforced by widely displayed charts showing the correct PPE for different situations. All this was underpinned by a full complement of excellent welfare facilities, including a shower, lockers and disabled toilet.

Scrupulous cleanliness was evident in all site areas and approaches, and equal attention was paid to energy conservation, and recycling, with materials crushed and reused.

Commenting on the site, Mike Elmer of the National Grid said: "Every time I visited the site I was reassured by the magical mix of professional and enthusiastic people within the team. Their attention to engineering excellence and guardianship of the environment is something that I personally cherish".

Project Name: L&Q Chrysalis
Presented to: Donna Jennings & Steve Page
Contractor: Apollo Property Services Group Ltd
Client: London and Quadrant Group

This two year project involved the refurbishment of 1132 dwellings to Decent Homes standard in two areas of Beckenham and Sydenham Hill in South East London.

The standard achieved at this site caused the Scheme Monitor to comment: "It was a delight to see such enthusiasm communicated to the entire working team and to see such a high level of thanks from residents".

The instances of excellent performance were numerous, and included practical support for a terminally ill resident, the replacement of a shed for a resident following high winds, transporting neighbours to medical appointments, a goodwill house clearance day with the provision of skips specifically for residents' use, and the offering of site welfare facilities to another project contractor. The free repainting of the WG Grace Community Centre was a further example of exceptional goodwill support given to the local community.

At the same time, commitment to the ‘Kickstart Your Career’ initiative provided meaningful opportunities for younger residents, including the employment of two apprentices who are already a significant part of the site team. Supported by top environmental scores and superb presentation, this enthusiastic site truly set new considerate standards.

Project Name: M&S Macclesfield
Presented to: Paul Dever
Contractor: Audas Project Management
Client: Marks & Spencer plc

This project required the front of house refurbishment of a Marks & Spencer store in the shopping centre of Macclesfield, with commercial neighbours all around and all works outside store hours.

An excellent environmental plan helped this site surpass its target, and reach a 100% recycling score. Partitions used to segregate the works from the public had all been used previously and will be reused again, whilst grey water was harvested and reused. Waste timber was converted into biofuel, and the large quantity of empty paint containers were first passed through a process to remove water and then collected by a paint manufacturer for recycling.

For community support, the site manager organised the collection of old clothes from the site team and donated them to charity shops in the area. The local school enjoyed a visit from Ivor Goodsite who provided special hats and hi vis vests for all. An Easter egg raffle raised significant funds for a local hospice.

Supported by strong safety scores, this site showed a real commitment to the Scheme’s objectives, prompting the Scheme Monitor to observe: "So many good disciplines were in place together with an exceptionally considerate culture".

Project Name: Circinus Project
Presented to: The Site Team
Contractor: AWE plc
Client: AWE

This project required the construction of heavy duty reinforced concrete buildings together with major mechanical and electrical works and infrastructure on a secure site within a high security zone in Berkshire.

The welfare, safety and involvement of site staff was a prime consideration at this site. As well as fridges for operative use inside the canteen, large additional external chillers for the operatives own food were conveniently placed to assist in the summer weather. A drench shower was available next to the working area for any heavy contamination such as concrete splashes, and a very effective talk was given by a well-known speaker who had lost his own sight in an industrial accident. In addition to pre-start medicals for all, excellent health facilities were in place with a consultation room and full-time nurse plus a fortnightly doctor's surgery.

To raise money for charity the project produced an amusing calendar using scenes from well known television shows, changing the faces to feature project personnel. Operatives also raised their own charity funds for the Help for Heroes initiative, and had the opportunity to voluntarily offset their own carbon footprint through tree purchase.

With plenty of community communication and the use of the site’s own snowplough and gritters for local roads, this extremely well-presented site gave an excellent impression of today’s construction industry.

Project Name: Project MENSA
Presented to: The Project Office
Contractor: AWE plc
Client: AWE

This project is for a new build facility at the Atomic Weapons Establishment (AWE) and includes major excavations, infrastructure and demolition on a brownfield site six miles from Reading.

Solid team motivation has ensured considerate ways of working are being maintained to the projected completion date of 2015. This includes weekdays-only operation and a dedicated public telephone line to the project safety committee supplemented by a complaints line and well displayed support number. There is ongoing community liaison which has included an open day event in association with a nearby parish council, local council liaison and advice updates. Fundraising events have been held for the local Daisy’s Dream charity and for Help for Heroes.

Care for the environment extended to water discharge (exceeding EA PH targets), noise monitoring and a waste plan under which 99.8% of soil and waste was being recycled. Pallets are additionally recycled into bio fuel and metal shuttering reused. Eight trees have been protected and bat boxes provided.

Innovative safety ideas have been introduced with use of full-size mock up examples and competitions for operatives to spot deliberate mistakes, plus use of safety bleepers on hard hats to warn operatives of close proximity of live plant.

All in all an exceptional site that is being enthusiastically managed to encourage the regular adoption of fresh initiatives.

Project Name: T2B Project
Presented to: Keith Cannin
Contractor: Balfour Beatty
Client: Heathrow Airport Ltd

At London Heathrow airport, this project formed part of a £460 million design and build scheme and required the demolition of the old Terminal 2 Europier aircraft stand while still operational.

All construction work at Heathrow places special difficulties on contractors, especially with regard to safety and security. However, this site still managed exceptional considerate performance scores and a number of fresh initiatives.

Infrared and CAT scans were used to safely and quickly locate buried services vital to the operation of Heathrow, over 100 of which were previously unmapped. This technique also ensured continuous and safe running of the airfield. For the same reasons, vacuum excavation was employed instead of mechanical diggers.

Borrowing a concept familiar in hospitals, an ‘Area Information Notice Board’ identified specific risks or recurring incidents by location, task and time frame. Analysis identified dangerous times and tasks which led to their elimination. Members of the team took part in 'Meet the Buyer' events, where local businesses meet with the contractor, and further site events were held on World Environment Day.

Superbly presented throughout and with high scores in every area, this site prompted the Scheme Monitor to note: "An outstanding project, and congratulations to all involved. This company excels in considerate contracting".

Project Name: A46 Newark to Widmerpool Improvement Scheme
Presented to: The A46 Project Team
Contractor: Balfour Beatty Civil Engineering
Client: Highways Agency

This project required the construction of 28 kilometres of dual carriageway with eight interchanges and 22 structures, passing through several rural villages.

Over the four years of this extensive road project, the site team has built and maintained exemplar standards in every possible area of considerate construction. The environmental protection efforts alone included exceptional pollution avoidance steps and the achievement of being the first Highways Agency site to reach zero waste to landfill. In addition to normal school visits, 15 university visits have taken place with more planned, and two military personnel have been provided with degree placement opportunities. Smaller scale needs were not forgotten, and a family wedding held at a local farm with only temporary access was provided with installed track way, improved access and special signs directing guests on the appropriate weekend.

Representing the Highways Agency, Geoff Bethel commented: "The relationship with members of the public, parish councils, local authorities and landowners has been exceptional and I would like to thank everyone involved for their commitment, dedication and good humour. I genuinely believe that this project team are one of the best, if not the best, group of people in the road construction industry".

Project Name: A46 Newark to Widmerpool Improvement Scheme
Presented to: The A46 Project Team
Contractor: Balfour Beatty Civil Engineering
Client: Highways Agency

This project required the construction of 28 kilometres of dual carriageway, from an existing single carriageway, with eight interchanges and 22 structures, passing close to several towns.

Half way through this extensive four year road project, the site team built and maintained exemplary standards in every possible area of considerate construction. The environmental protection efforts alone included exceptional pollution avoidance and the achievement of being the first Highways Agency site to reach zero waste to landfill. In addition to normal school visits, 15 university visits have taken place with more planned, and two military personnel have been provided with degree placement opportunities. Smaller scale needs were not forgotten, and a family wedding held at a local farm with only temporary access was provided with installed track-way, improved access and special signs directing guests on the appropriate weekend.

Representing the Highways Agency, Geoff Bethel commented: "The relationship with members of the public, parish councils, local authorities and landowners has been exceptional and I would like to thank everyone involved for their commitment, dedication and good humour. I genuinely believe that this project team are one of the best, if not the best group of people in the road construction industry".

Project Name: Gateacre & Hope School
Presented to: The Site Team
Contractor: Balfour Beatty Construction Northern Ltd
Client: Liverpool City Council

This greenfield project involved the building of a brand new school with sports halls situated adjacent to an existing school, shopping mall and busy residential areas.

Environmental care was a high priority at this site, extending to the rule that subcontractors are responsible for their own waste with financial penalties if not properly observed. This produced a much sharper focus on waste minimisation. Extensive energy usage monitoring was also observed with waterless urinals, the latest hand driers and PIR’s deployed.

The site team also gave extensive support for community activities and recent initiatives include the provision of kit for a junior football team, financial travel assistance for a team playing a tournament in Norway, the remodelling of the pathways within a local church’s grounds and the provision of equipment for a local boxing club. The site has also supported events arranged by local pensioners’ groups, and provided an area of the site for use as an allotment by school children. Numerous compliments were received from a wide-range of community groups including councillors and charity organisers.

With these activities supported by top safety scores and excellent promotion of the Scheme’s aims to outsiders, this site showed great commitment to the Scheme and to considerate construction techniques.

Project Name: The Co-operative Academy at Brownhills
Presented to: Stuart Scrimgeour
Contractor: Balfour Beatty Construction Northern Ltd
Client: Stoke-on-Trent City Council

This design and build project in a residential part of Stoke-on-Trent required the building of a new academy within an existing live school complex with low level contaminated land and outfall restrictions.

Interaction and consideration for the existing school was at an exceptionally high level at this site. As part of World Environmental Week, the site ran a competition to raise awareness of sustainability, with students asked to write about its importance and to conduct an exercise to quantify the topsoil saved for reuse. A health and safety assembly was also delivered, and a 'beam signing' ceremony was held involving students, teachers and sponsors of the academy, with the exposed beam visible for many years to come.

Members of the site team also visited a nearby special school to improve the outdoor learning environment for the students, while two separate fund raising events raised a total of £5100 for a local children’s hospice.

Immaculate presentation and a strong commitment to safety rounded out the performance, prompting the Scheme Monitor to note: "An exceptionally considerate site that can be proud of its involvement with the project and of its enthusiasm for the Considerate Constructors Scheme".

Project Name: Life Centre - Plymouth
Presented to: Jim McGee - Senior Project Manager
Contractor: Balfour Beatty Construction Scottish & Southern Ltd
Client: Plymouth City Council

On the outskirts of Plymouth, this project required the new build of leisure facilities for the city council, including an Olympic standard 50 metre competition swimming pool and 25 metre dive pool.

In summarising the site’s performance, the Scheme’s Monitor noted: "An exceedingly well-managed site with compliance truly higher than high level. Considerate in every way possible to all".

This was achieved through detailed attention in all areas, in particular with regard to suppliers and subcontractors. Over 150 local contractors participated in the project with a further 400 suppliers, all of whom were required to meet strict performance criteria. Staff on-site enjoyed top-level welfare facilities in return for proper presentation and behaviour, including the use of a nearby fitness centre for showering and leisure.

Constant engagement with the community included weekly emails, quarterly newsletters and regular meetings. A special initiative to assist dog walkers was in place, and many acts of local support were observed including site tours for over 500 college and engineering students. Top marks were also given for environmental performance.

Commenting on the project, James Coulton from Plymouth City Council said: "Balfour Beatty have done an excellent job on the project, particularly in regard to community engagement. This has contributed much to the profile of the project".

Project Name: Co Operative Head Office
Presented to: Tony Grindrod
Contractor: BAM Construction Ltd - North West
Client: The Cooperative Group Ltd

Bordered by a mixture of commercial and residential neighbours and close to the busy city centre, this project required the construction of a prestige office building.

Integration with, and support for site neighbours was superbly illustrated here by the granting of free access to site facilities including a site nurse and a hire shop offering trade rates, both of which proved popular. Operatives also undertook extensive work in restoring a local park area, including the provision of new play equipment and other facilities to provide a pleasent area for young families to visit.

A free computer-aided fitting service for work boots was provided to help improve workers posture and foot conditioning, supported by visits from a chiropodist. The site also worked with an education consultant to develop lesson plans for teachers covering various aspects of the project from construction to environmental issues.

Adding his view, Co-operative Estates Project Director, Peter Cookson, said: "Ever since they were awarded the main contract the contractors have maintained very high standards and been exemplary in their consideration for the local community and development of workforce skills".

Project Name: Borth Coastal Defence Scheme
Presented to: Ray Jones
Contractor: BAM Nuttall Ltd
Client: Ceredigion County Council

Along a busy and popular tourist beach in Wales, backed by residential and commercial neighbours, this project required the building of a major coastal defence scheme.

In his report, the Scheme Monitor described this site as "exemplary" and added: "The level of engagement with the local community including the schools was outstanding".

This view was clearly endorsed by the community itself who hosted a special ‘Thank You’ evening with songs and poems for the site team. Initiatives covered a number of aspects of community life including sponsorship and float participation in the annual carnival, support for the local cricket club, taking part in a major marine life spotting initiative and clearing the jetty area for the local lifeboat house. Observation cards were issued to all the local shops and cafes to gather feedback from residents and tourists, while rock pools were formed within the structures to encourage biodiversity. The site also tasked the local school with four involving projects, including making a scale model of the scheme.

In a letter of commendation about the project, Director of Highways, HT Morgan, wrote: "A number of problems could have beset the running of the scheme, but thanks to BAM Nuttall’s thoughtful and considered approach during the early phases, these were all avoided".

Project Name: A5 Vicarage Road
Presented to: Staffordshire County Council and Birse Civils
Contractor: Birse Civils Ltd
Client: Staffordshire County Council

This project involved the widening of the A5 road to incorporate a new signalised junction in a busy rural area.

An explanatory open day was held at the start of works on the site, and this was then supported by an information clinic and weekly information surgeries. Residents were encouraged to visit the site compound, and many goodwill gestures were made to the nearby neighbours.

To facilitate speedy deliveries with minimum road congestion, a map was produced and distributed with each order showing two different routes to site depending on the weight and size of the vehicle.

The site also scored top marks for environmental observation and joined the CRC Energy Efficiency Scheme. Energy and water consumption was constantly monitored and energy saving measures included lights on PIR’s and push taps. Safety was also scored highly and an innovative scheme where personal details are attached to each safety helmet ensured swift identification in any emergency. Labour, suppliers, subcontractors and materials were all sourced locally.

Commenting on the site, Mark Snape of Staffordshire County Council, observed: "Everybody involved with the project, from management to operatives, fully bought into the Scheme in order to meet its aims".

Project Name: Glencorse Water Treatment Works
Presented to: Andy Old
Contractor: Black & Veatch
Client: Scottish Water Solutions

This long-term Scottish project required the building of a complex new water treatment works in a rural location, together with pipe adaptations to the existing treatment works in Edinburgh.

This site team maintained additional facilities and services for the local communities affected by the works and informed all interested parties by email, local radio broadcasts and the website. Among an extensive list of further community support initiatives were the establishment of a sustainable eco garden at Ingilston for local residents, civil works undertaken for a community garden at the Veterinary College and filter beds cleaned out for Pentland National Park.

In his site report, the Scheme Monitor noted: "This contractor has introduced new initiatives to maintain extremely high environmental standards over a very large area".

To this, Kenny Naylor of the client, Scottish Water, added: "Ensuring a positive customer experience throughout the years of construction has been our hallmark, and this award is testimony to the teamwork of Black & Veatch and Scottish Water".

Project Name: 91 "Code 6" New Build Homes at Park Dale, Castleford
Presented to: Rob Seaman
Contractor: Bramall Construction Ltd
Client: Wakefield District Housing and Synergy Housing Solutions

This project was for the construction of 91 Code 6 dwellings and a training facility on a cleared housing site in Castleford.

The site actively developed a collaborative approach to its neighbours with contributions to both a community centre (a new fitted kitchen) and garden with a donation of water butts, benches and fencing panels. A temporary road enabled a removal van access to an adjacent property while the community tree was the recipient of Christmas lights, and the local church of repairs to its entrance canopy and gate.

The site’s environmental policy featured energy and water saving devices and the capture of roof water for re-use. A high level (90%) of recovery/recycling was achieved with suitable excavated materials processed on site, from the recovery of metal railings to the repair of pallets. Ninety-one trees were planted as a carbon offset and wild flowers encouraged bees with a beehive additionally sponsored in support of the local bee keepers’ society.

This site projected a very positive image of construction and is a credit to both the contractor and client.

Project Name: Greater Manchester Police Divisional HQ
Presented to: The Site Team
Contractor: Carillion Building
Client: ASK/Goodman

This project, near a busy interchange and bordered by offices, college buildings and other construction works, required the construction of a new four-storey divisional police headquarters in Manchester, together with a single-storey custody suite.

New ideas were encouraged from all levels of staff at this busy site, producing some valuable new initiatives. Among these was the identification that spoil from the site could be used for land re-instatement by the local quarry, from whom the site’s stone was sourced. This lead to an innovative ‘swap’ scheme which also reduced the need for the landfilling of site spoil. On the site itself, a shelving plan suggested by the canteen logistics manager enabled much swifter table cleaning and clear surfaces.

Good interaction with the community was also widely observed with the gateman giving a constructive sympathetic reception to job seekers, encouraging them to ‘come back later’ if appropriate. As a result of working with Business Action On Homelessness, one of their clients has now been employed fulltime by the logistics subcontractor and is making good progress.

Equally high scores for environmental protection and staff welfare made this site an excellent example of considerate construction in action, and a credit to the industry.

Project Name: Library of Birmingham
Presented to: The Project Team
Contractor: Carillion Building
Client: Birmingham City Council

On a tight-boundary, city centre plot in Birmingham, this project required the construction of what will be the world’s largest public library.

The exterior hoarding of this large site was not only immaculately kept but extremely informative with many images of the finished project, as well regularly-updated news of progress. This same professionalism was evident throughout the site itself, with new initiatives and attention to detail featuring strongly. Top-class staff welfare and health facilities were complemented by excellent dialogue with operatives, encouraging their ideas and participation in raising standards even higher. An outstanding apprenticeship commitment was observed with 75 places filled and particular attention was paid to recruitment from deprived areas of the city and homeless shelters. The operatives’ induction included the viewing of a specially-made film, and the site even boasted its own self-contained ‘Skills Academy’.

Equally good relations were enjoyed with site neighbours, and any member of the public could request a tour of the site. Commenting on the project, Head of Project Management for Birmingham City Council, Terry Perkins, said: "I have been in the construction industry for over 35 years and in my opinion (reinforced by other industry professionals) the Library of Birmingham site is the safest, cleanest and most well organised that I have ever had the pleasure of working on".

Project Name: New Rickstones Academy
Presented to: Russell Lane
Contractor: Carillion Building
Client: Essex County Council

This new co-educational 11-19 comprehensive independent academy located in Witham, Essex will accommodate around 800 students and 127 staff, including 56 teaching staff.

Throughout, the site made every effort to engage with the school, community and staff, for example, through construction career talks with pupils and a football tournament between sites, the contractor and the academy. Neighbours were kept informed of key start dates by letter and of subsequent progress by monthly newsletters (hand-delivered) and local newspaper advertisements. A residents meeting was attended by contractor representatives.

A nearest neighbour was rewarded with a goodwill gesture of garden topsoil for reporting any out-of-hours issues and houses surrounding the site had their windows cleaned regularly. A potential noise nuisance affecting an adjoining children’s nursery was mitigated with the erection of acoustic hoarding.

Energy usage was monitored diligently using a monthly spreadsheet to record improvements - festoon lighting was replaced with energy efficient bulbs. Almost all (98%) waste was recycled and diverted from landfill exceeding company targets.

This was a site which fully embraced the principles of the CCS and is to be commended for adopting a proactive approach to building good community relations.

Project Name: A40 Penblewin to Slebech Park Improvement
Presented to: The Project Team
Contractor: Costain Ltd
Client: Welsh Government

Set in a rural area of Wales, this project required the upgrading of a busy trunk road with the construction of a new bypass.

This site, described by the Monitor in his report as "absolutely exemplary", gave detailed attention to every area of considerate site practice. The list of community support activities was almost endless, and included the painting of seven community halls, the provision of Christmas lunches for elderly people, extensive engagement with schools and colleges and the organisation of a sponsored walk with 600 people, which raised more than £1500 for charity. Environmental initiatives included the fitting of otter ledges with an otter cam, barn owl nesting boxes, reptile and vegetation translocation, water monitoring, wildflower seeding and the planting of indigenous trees.

In a long letter on behalf of the client, Project Engineer Martin Leech said: "The contractor's relationship with the local community was excellent. The Costain team were pro-active in raising charitable funds through a variety of activities and the attention paid to protection of the environment was recognised by the Environment Agency (Wales). The performance of the site team and the approach to working in partnership was recognised by their winning Project of the Year, Constructing Excellence in Wales Award - a most fitting tribute to a job well done".

Project Name: M53 Bidston Moss Viaduct Strengthening Project
Presented to: The Project Team
Contractor: Costain Ltd
Client: Highways Agency

This project to strengthen the 730 metre long box girder bridge without interruption to motorway traffic flow has proved to be an outstanding example of considerate construction.

There was exceptional engagement with the community and with young people throughout. A careers talk on construction was made to local school leavers and their parents while plywood base boards were supplied to schools and a scout troop for use in artwork. The finished designs were displayed on site hoardings, an initiative which extended into a section of hoardings being offered for development as a construction scene.

One small detail demonstrates the scope of the consideration applied - bucket sinks were installed at both office levels so that cleaners would not have to carry buckets of water up and down stairs.

This site was the first to see a unique system of fans deployed during the extensive painting operations to extract 90% of paint solvents before they were discharged into the atmosphere. A move to mains power eliminated the need for generators and a visual energy monitor identified usage trends and the potential to reduce consumption. Together, all these elements produced high scores and a site that was a credit to the industry.

Project Name: TFL - Beddington Lane Depot
Presented to: Darren O'Connor
Contractor: EnterpriseMouchel
Client: Transport for London

From a base depot in Mitcham, South London, this company provides ongoing reactive highway maintenance and emergency repairs for a large South London area.

The Monitor visiting this site noted: "This team are not just good neighbours - they are superb neighbours!". This comment was prompted by the team’s extraordinary efforts from community support to care for the general public.

Particular examples include a mobile crew spotting smoke coming from the lorry in front, flagging it down and extinguishing the fire, as well as exceptional measures taken to minimise traffic disruption following a major flooding incident. Considerable efforts were expended to encourage apprenticeships and promote general industry involvement, while further practical encouragement was given to integrating different cultures in the workforce.

Endless examples of charity support were observed, including money raised from sponsored bike rides, and the overall exceptional performance of the team was recognised by winning national and local awards. With ongoing carbon footprint reduction, and the introduction of biodiesel-driven vehicles, this company clearly demonstrated a real commitment to constant improvement and to the aims of the Considerate Constructors Scheme.

Project Name: Arecleoch Windfarm
Presented to: Arecleoch Project Team
Contractor: Farrans (Construction) Ltd
Client: Scottish Power Renewables

This rural project in Scotland involved the creation of a windfarm with 60 turbines at the top of a forested plantation. Despite being an energy conservation project, this installation was nonetheless politically-sensitive. Therefore, the committed efforts of the site team to integrate with the local community and to protect site wildlife were particularly important, as well as extremely successful.

A full-time ecologist identified several animal species requiring protection including nesting swallows, a merlin and water voles. The rarity of the water voles led to some being trapped and sent to South England for breeding purposes. A baffle was also constructed to stop hen harriers flying near the turbines, while new bat boxes and swallow nests were put in place.

Community support included the delivery of heating and lighting fuel to an elderly person stranded five miles along a single-track road, the employment of young offender volunteers for groundworks and the covering of all costs for the Christmas children’s and OAP parties held in the local village.

On behalf of the client, Scottish Water Renewables, Senior Project Manager Stephen Ward summarised by saying: "Farrans contribution to the success of the Project cannot be underestimated. The approach taken has set the standard for future projects, and we will expect all of our contractors to "raise the bar" on every new project we undertake".

Project Name: The Green
Presented to: Chris Goodall
Contractor: GB Building Solutions Ltd
Client: Mi7

This project required the construction of high rise timber framed student accommodation within the university campus at Bradford.

An outstanding BREEAM assessment rating of 95% confirmed the commitment of this site team to achieving the very highest level of environmental construction performance. This achievement was observed and monitored by the university and its students, and represented a superb example of the modern construction industry at work. The site then received the highest ever Design Stage BREEAM rating in the world, with a ground-breaking score of 95.05%.

Community activities included building work for a local theatre company, charity events for a local hospice, providing free bank holiday skips, meet the builder days and presentations to local schools. Free gardening presentations on how to grow vegetables were also made available to students. An excellent innovation was the commissioning of international graffiti artist Mohammed Ali to create an artistic visage on the project hoardings, creating great interest amongst students and public. The university plans to retain the panels for permanent display.

Meticulous implementation of the ‘TRADA 16 Steps to Fire Safety’ process ensured the safety of both the site and its surrounding buildings. With good presentation and a professional attitude, this site did much to further improve the image of the construction industry.

Project Name: Prince Charles House
Presented to: Brendon Cocking and Craig Kendall
Contractor: Gilbert & Goode Ltd
Client: Ocean Housing

Located in a residential area of Cornwall, this project required the replacement of an existing 1960’s social housing block with 30 new apartments featuring state of the art green technologies and communal facilities for the wider community.

The degree of acceptance and cooperation with current residents was evidenced by the refusal of many neighbours to accept the offered screen fencing as they preferred to enjoy watching construction taking place. Funding for away days was provided during noisy working periods, together with respite facilities, a designated taxi for disabled residents and personal assistance for any difficulties caused by the works. Seven families chose to move to alternative temporary accommodation during the contract period.

Further community support included the donation of playground equipment, extensive help with a neighbourhood fun day, sponsorship of Cornwall Hospice by the entire team and strong interaction with local schools and colleges. The team also worked with the Building Research Establishment to assist local subcontractors in gaining the environmental standards required for this and similar future projects.

The overall performance of this site, and in particular the facilities, were described by the Scheme Monitor as: "A current example of what most building sites should aspire to".

Project Name: Titanic Belfast
Presented to: HCNI Site Management Team
Contractor: Harcourt Construction NI Ltd
Client: Titanic Foundation Ltd

Located at the site on which the original Titanic liner was built in Ireland, this project involved the construction of a Titanic tourist attraction complete with museum, restaurant and conference facilities.

The building of the famous Titanic liner remains a source of great local pride in the area, and Harcourt Construction ensured that local residents could have equal pride in the building project. A community day was held on the site to introduce the project and a stall was set up in a major shopping area with full information presented. Frequent site tours were provided for all interested parties and the site also facilitated walking tours of the area by fencing off walkways and issuing a key to the walking tour manager.

The site delivered eleven apprenticeships plus work for 17 long-term-unemployed people, and interacted further with the community via a number of goodwill gestures, including the donation of sand for a BMX track and football shirts for a local club. Supported by top-level environmental scores and excellent staff welfare facilities, this site achieved impressive scores throughout and was a superb advertisement for the industry.

Project Name: Tarran Bungalows Upgrade Scheme
Presented to: Jonathan Watkins
Contractor: Henry Boot Construction Limited
Client: Rotherham Metropolitan Borough Council

This project involved the thermal upgrading of the walls of elderly persons’ bungalows in a densely populated residential area.

To help promote the Considerate Constructors Scheme to the workforce, the site manager introduced his own ‘Scheme awards’ for operatives. Each award identified the recipient and in which area he or she had excelled. The nature of the project meant that large amounts of insulation waste were created, so the site manager contacted the insulation supplier who agreed to pick up all offcuts and recycle them.

To support the elderly residents on the project, the site team developed an energy awareness and tariff review programme to help tenants ensure that they were getting the best value from the upgraded insulation to their homes. Their further comfort and security was achieved by each operative carrying a large-format identity card complete with Braille information so that those residents with impaired sight could easily check credentials.

Excellent welfare facilities were complemented by strong safety scores; the total efforts of this well-presented site prompting the Scheme Monitor to comment: "This is one of the best small sites I have ever seen".

Project Name: Man Group - Riverbank House
Presented to: David Gray and ISG Project Team
Contractor: ISG
Client: Man Group

This project was for the refit of a ten-storey office block providing 29000m2 of high quality office space in the capital’s busy financial district close to London Bridge.

At the heart of this scheme’s community engagement was its work with the Downside Fisher Youth Centre for which £9560 was raised by site staff. A ‘Give a Day Away’ event also involved 50 operatives refurbishing the club’s boxing gym, prompting the Archbishop of Southwark to congratulate the site team personally for their efforts. Elsewhere neighbour notices, concerning site activity, were posted on a dedicated website with staff always on hand to deal with telephone enquiries. Repairs to a perimeter footpath were carried out on behalf of the local authority.

The environment was similarly considered with the achievement of 97% recycling levels, water and energy consumption management and automated lighting switch-offs. Site carbon emissions were monitored in a bid to secure an excellent BREEAM accreditation.

This proved to be an exemplary site with the commitment to regular activity reviews, as a basis for continual improvements, being particularly outstanding.

Project Name: Fullabrook Wind Farm
Presented to: Alan Donnelly
Contractor: John Sisk & Son Ltd
Client: ESB Wind Developments

Extending over a wide area of agricultural land south-east of Ilfracombe, North Devon, this project required civil engineering works in association with the construction of a wind farm with 22 turbines.

Exceptional measures were taken to assist neighbours and help the local community at the extensive site. Examples included relocating water troughs and water supplies for stock grazing areas, supplying and installing field gates to allow landowners to access fields during construction and dismantling temporary fencing to enable stock entry and tillage. Using equipment kept on site, members of the site team helped the emergency services to remove debris from a nearby road accident and to make the road surface safe again.

For site operatives, an incentivised safety initiative was complemented by the involvement of an occupational health company for advice and training, while an excellent on-site canteen was stocked with local produce. The site cooperated with the police and emergency services to provide training exercises and hosted visits for students from a local community college.

First-class presentation, a friendly helpful approach, and regular generous charity donations evidenced the real commitment to considerate construction techniques.

Project Name: Estover Community Campus
Presented to: Chris Palfrey
Contractor: Kier Western
Client: Plymouth City Council

This second phase project represented the progressive new build of an existing community college with the campus remaining operational throughout.

The site’s location, in a busy residential area, saw active community involvement, including participation in the school fete, an evening presentation at Plymouth’s Guildhall to local councillors, school staff and press, and Kier’s own mascot hosting a Q&A session and distributing goodie bags and stickers. Over 310 site tours for staff and students were undertaken, many of them outside usual hours.

Ecology inspections were carried out prior to all demolition, some bat activity was identified and accounted for and a previously unidentified hedgerow demarcation established. A site waste plan resulted in 42% site aggregate being reused while specific induction procedures ensured the proper control of fuel and spillages.

Les Allen of Plymouth City Council said that Kier continued to support the school and understand its needs: "When local residents remark on the cleanliness of the site, and councillors remark on Kier’s work with the community, the contractor has clearly become part of the community campus we hoped to produce".

Project Name: National Composites Centre
Presented to: Stephen Brook
Contractor: Kier Western
Client: University of Bristol

On the outskirts of Bristol, this project required the construction of a steel framed manufacturing facility on a business park located in a semi-rural location.

An excellent relationship between all site staff and subcontractors was the hallmark of this site, and together with excellent overall presentation and other highlights, gained the site Monitor’s comment of "absolutely first class". Backed by good welfare facilities, the site team enjoyed benefits such as helmet liners and free hot drinks during cold weather, as well as a separate first aid and fire alarm to ensure the fast and appropriate response in the event of an incident. For every suggestion submitted a donation of £1 was made by the site to Help for Heroes, and the winner of the monthly safety award gained £50 plus the site’s best parking spot.

Site operatives responded with significant fundraising for local charities, and by close observation of environmental targets. The use of a dedicated 'Leak Line' for fast response to spills was also observed along with a dedicated fire coordinator.

The whole site generated a feeling of professionalism and friendliness, and the consistency of its considerate efforts made it an excellent ambassador for the Considerate Constructors Scheme.

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