Articles

Circle 33 K & B, Tottenham

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2014 MCS runners upCircle 33 K & B, Tottenham
Presented to: Stephen Rogers
Contractor: Keepmoat Ltd (Apollo Property Services Group Ltd)
Client: Circle Anglia Housing Trust

This project centres on the general upgrading of bathrooms and kitchens to approximately 100 occupied social houses dotted around North London. A centralised hub houses office activities, welfare provision and a warehouse for materials.

The use of the site’s central hub helps ensure that only materials actually needed are delivered to each house and are used that day. The deliveries themselves are made to homes between 9.00am and 4.00pm to avoid school run periods. The hub also provides a valuable contact point for the workforce, and a centre for information exchange.

All the workforce wear company branded PPE, and identification is given in advance to each resident for their reassurance and safety. Prior to commencement on each property, a client profiling exercise is carried out to identify those with special needs, children or pets. For general resident support, a range of free training courses are provided covering topics such as First Aid and Basic DIY.

The addition of an interactive Facebook page for resident comments and messages for staff evidenced this site’s clear commitment to care and good communication, and helped produce an overall performance of exceptional quality.