Osborne Construction are currently in the process of constructing a new mental health facility in Hertfordshire. In their latest Monitor report, the site was awarded excellent scores across the board, so the Scheme asked Osborne what they have been doing to receive such praise.
Please can you describe the project you are working on?
Kingsley Green is a new build, state of the art acute mental health facility located on the Kingsley Green site, near Radlett in Hertfordshire. Working with the Hertfordshire Partnership University NHS Foundation Trust (HPFT), the construction of a new facility for people with acute mental ill health and people with learning disabilities will comprise of a north and south block split into wards, offices and treatment areas, which are joined together by a link block. Each ward is located on a single level allowing maximum access for all who need to use them.
With a total of 86 bedrooms for patients, each ward will provide single en-suite rooms, giving comfort, privacy and dignity to people to aid their recovery. Treatment rooms and communal areas are also designed to provide light, bright spaces that promote relaxation and maximum benefit from the high standard of treatment. The scheme will provide world class, state of the art facilities that will deliver HPFT's ambition to become the best provider of mental health and learning disability services in the country.
How have you incorporated the Scheme into your site?
Being located in the heart of a live mental health campus, our client, the HPFT, is fully supportive of our focus and commitment to the Considerate Constructors Scheme to ensure our performance improves the experience of staff, patients and visitors to the site.
Osborne have delivered numerous successful projects to various clients whilst fully committed to the aims of Scheme. The Scheme was addressed at procurement stage by our Project Manager, Mike Trigg, who spent the time to identify what benefits this project could gain from the Scheme and applied these specific challenges to the whole project team in order to ensure a collective approach.
A structured plan, with lessons learnt from other successful Osborne projects registered with the Scheme – including innovative ideas not familiar to the company before, were put into action, incorporating the involvement of the project team, subcontractors, campus staff and other Osborne staff not directly associated with the project.
Since the beginning of the project what challenges have you faced?
At Kingsley Green we targeted two BREEAM innovation credits, meaning that a high score was essential. To achieve this, we understood that we needed to excel in each category and that nothing less than excellent (with numerous exceptional and innovative) scores in each would allow us to achieve our potential.
Particular challenges faced whilst being at the heart of a live mental health campus included:
• Special consideration for patients, staff and visitors moving freely throughout the campus
• Traffic Management to minimize the impact of the visiting workforce through a live campus
• To ensure the protection of patients
• Address the workforce to ensure all those associated are aware of duties under the Metal Health Act
• Location of the project in a prominent green belt area
• Provision of all the facilities the workforce may require due to the project's distance from amenities
How have you been able to overcome these?
The collaborative approach to the Scheme meant that each project member provided an input into what ideas and actions the project would implement. A key member (Rhys Jones, Site Manager) of the project them was appointed to collate all of the information and to ensure the implementation through a collaborative approach.
The project team agreed on a structured approach to resolving the key challenges the project faced, thus implemented the following:
• Strict security measures put in place on the project to ensure the safety of staff, patients and project operatives throughout the project.
• A strategic, in-depth traffic management plan that extended throughout the campus for those involved with the project. Through daily liaison with the client, the plan was continually adapted to suit the varying environment of the campus.
• The set-up of temporary car parks to ensure that there were no additional pressures put on the existing campus infrastructure.
• The revamp of existing campus services.
• Excellent, fully-staffed facilities on site to service the requirements of the workforce.
• Daily and weekly internal audits by visiting Osborne staff to provide feedback on how the project could continually improve.
Could you detail a few examples of good practice you have put in place on site?
• Multi-station boot wash facility to ensure muddy boots are not tracked on to the campus or welfare facilities.
• Fully manned gates to provide controlled access / egress to site 24-hour security, with high-spec CCTV systems in place to ensure protection of staff, patients and project workers.
• Wheel wash facilities for vehicles leaving the site to ensure campus is kept clean.
• Temporary car park set up for project staff, to ensure no additional strain is put on to the existing campus' infrastructure.
• Clean, spacious facilities to provide a comfortable place to work, rest and eat with a café (open 5 days a week, 7am to 2pm).
• Wormery set up from waste produced from kitchen.
• Fully segregated waste management, ensuring 99% recycled / reused.
• Visiting road sweeper.
• Viewing platform for staff and patients.
• Local labour agency supplying non skilled workforce.
• A uniform appearance on the project across the campus.
• An in-depth induction to ensure all staff / visitors are aware of responsibilities whilst on a mental health campus.
Any other comments?
A collaborative approach between Osborne's project team from procurement stage, the client's support and commitment, and the willing participation of those involved on the project allowed for the project to continually improve our performance and to continue our focus on how to improve both the project and the client's campus.
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