Working hours


In the last Industry Image the Scheme looked at some of the issues surrounding parking and gave suggestions on how they may be resolved. After the recent good weather we have been having and with daylight lasting longer than in the winter months, the Scheme has recently received a large number of calls from members of the public relating to working hours.

Though the industry's economic situation is improving slowly and the outlook looks brighter, securing contracts is still a worry for many. So when work is undertaken, contractors will do their very best to ensure it finishes on budget and on time. Sometimes, when the project deadline is approaching and the pressure is on, it is often easy to squeeze in an extra hour a day or work on weekends to make sure the project finishes to the client's expectations. However, by working an extra hour each day and maybe at weekends, what effect is it having on nearby neighbours? With the sun shining and the days long, many like to enjoy their gardens after work, and in the hot weather, have their doors and windows open which is when working that extra hour starts to become an issue and have an effect on their quality of life.

To try and alleviate some of the issues related to working hours, please find below a few considerations to avoid cause for complaint:

  • Always remind operatives to arrive on site quietly if there are residential neighbours and if they are early and wait in a vehicle to turn off the engine.
  • When work is expected to overrun, manage expectations – contact nearby neighbours to make them aware beforehand and inform the environmental health officer.
  • Try to plan the day so that noisy works are finished by early afternoon, especially if work is expected to finish later than normal.
  • When power floating concrete, consider ordering in the smallest possible batches for the earliest possible delivery.
  • Where possible, arrange timed deliveries or restrict delivery times with suppliers.
  • Try to identify holding areas, laybys etc., where early arrivals can wait to be brought onto site and away from morning traffic.
  • Be aware of religious holidays that may be observed by the community in which you are working.

As highlighted in the article regarding parking, the key to avoiding complaints is to consider the local community and the effect longer working hours may have. If work will be continuing later than normal, inform neighbours before so that they are prepared for potential noise. Communication is very important and can often help ease any concerns, as well as improving the relationship the site has with its community.

Please refer to the Scheme's Examples of Good Practice guide for more help and advice on working hours. Click here for more information.