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February 2015

Issue 35

15

What sites and companies are

saying about Scheme Monitors

SCHEME NEWS

When a registered site and company is emailed their report after the Monitor visit,

included in the email is a link to take a quick survey which they can complete that tells the

Scheme their thoughts on the recent visit.

Every quarter the Scheme reviews

the survey results to see what

registered sites and companies

thought about the Monitor’s visit.

All feedback, both positive and

negative, is reviewed by the

Scheme and used to ensure it

continues to offer the highest levels

of service.

Please see below for just some of

the great comments the Scheme

has received about its Monitors.

I have met

Peter Crane

on several occasions; he is certainly one of your longer

serving Monitors and this no doubt shows in his professionalism and conduct of

the visit. Meeting Peter is a pleasure on each occasion, he is always positive and

constructive with plenty of ideas gleaned form his extensive experience to pass on for

consideration.

I could not fault

George McNeill

in any way, very informative and actually got us thinking about a few things

from a different point of view. Good sound advice, which we will incorporate with our set up. Also appreciated

that George came across in a way that he seemed like one of the team, no preaching but part of what we are

trying to achieve.

It was a pleasure to have

Patrick Dawson

on site - what a polite gentleman he is! His knowledge in giving us

advice on further improvments to take things further on this site was very good indeed.

Our Monitor

Derek Monnery

was a pleasure to deal with and very knowledgeable.

I feel that

Paul Moore

is an excellent ambassador for the Scheme. I find his comments

and suggestions very helpful.

Brian Sweeney

has a really positive approach. He has made a number of suggestions that we have done our

best to implement and these have made a difference, particularly with respect to the neighbours of properties

we are working on and consequently made our projects run more smoothly.