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December 2015

Issue 39

59

SCHEME ADVOCATES

Power was restored soon

afterwards when Penmilne staff

proved the integrity of the repair

to UK Power Networks (UKPN) staff

who then reinstated the three fuses

involved.

However, Penmilne’s involvement

did not end there; its dedicated

staff continued to replace service

fuses and attend to each flat

individually, floor by floor.

Beverley said: “Each flat was visited

to ensure that those who were still

at home were aware that the power

had been reinstated.

“Penmilne staff were on hand

to attend to any consumer units

which needed to be reset owing

to nuisance tripping after the

reinstatement of the mains power.

An out-of-hours helpline was also

set up.

The following day, Penmilne

provided a full briefing to St

Albans City and District Council

management and provided a full

technical report of the incident.

This was backed up with a

recommended maintenance

schedule for the council aimed

at preventing any similar

reoccurrences in the future. Since

the incident, Penmilne has installed

a 400amp TPN&E Rising Busbar

System from the basement to

the 12th floor and replaced the

submains to all 60 flats.

As a final demonstration of its

extremely considerate approach,

Penmilne’s RLOs presented

hampers to the Telford Court

Residents Committee as a

thank you for their support and

cooperation during the disruptive

emergency works.

Established in 1977, Penmilne

Electrical Contractors is based

in Hitchin, Hertfordshire and

undertakes work for local

authorities, housing associations,

together with commercial

and domestic works spanning

Hertfordshire, Bedfordshire,

Cambridgeshire, Buckinghamshire

and North London.

Enjoying a long track record of

upgrading electrical systems in

local authority properties, Penmilne

recently completed a project to

rewire over 400 tenanted homes,

with many of the tenants elderly or

vulnerable.

Throughout the works, as shown

at Telford Court, the company

demonstrated a clear ethos on

tenant care and consideration

which greatly exceeded required

levels.

Personal visits to each home

preceded the work and this was

followed up by further visits to

ensure on-going satisfaction.

Penmilne Electrical Contractors was

delighted to be invited to become

one of the first Company Partners

of the Considerate Constructors

Scheme in 2014.

Company partners are companies

who have proven an ongoing

commitment to improving the

image of construction by being a

registered company for a minimum

of two years and consistently

performing to a high level.

As well as winning a Gold Company

Award in 2015, Penmilne received

another Gold in 2013 and Bronze

Awards in 2012 and 2014.

Commenting on this partnership

with the Scheme, Managing

Director, Barry Underwood said:

“Working within the Scheme

has helped us make further

improvements, which in turn has

benefited our clients and their

residents.

“We fully embrace the Considerate

Constructors Scheme and are

committed to raising our current

benchmarks to provide the highest

possible standards of consideration,

safety, respect, protecting the

environment, responsibility,

appearance, accountability, and

above all professionalism.

“We are proud to work in

partnership with the CCS, we

believe that working together

and sharing best practice will be

of benefit to the communities in

which we work.”