Any site, company or supplier registered with the Scheme should act considerately towards all those who are affected by the work.
Registered sites, companies and suppliers must adhere to the Code of Considerate Practice, which outlines the Scheme’s expectations and describes those areas that are considered fundamental for registration with the Scheme. For more information on the Code, please click here.
Those registered with the Scheme are expected to deal in a considerate manner with any complaints or concerns resulting from the site’s, company’s or supplier’s activities.
Complaints received by the Scheme will be dealt with by the Scheme’s public liaison officer who will mediate between the complainant and the relevant manager until the matter has been satisfactorily resolved.
Is a site, company or supplier registered?
How to find out if a site, company or supplier working near you is registered with the Scheme.
What happens when the Scheme receives a complaint?
Monitoring registered sites, companies and suppliers
Read how the Scheme’s Monitors assess and score a registered site, company and supplier.
The film below is intended to introduce the Scheme to neighbours living near a registered site, or to any interested member of the public.