All Scheme-registered activities are visited periodically by a Monitor who assesses their conformance with the Scheme’s Code of Considerate Practice, and provides them with helpful guidance to deliver continuing improvement.
When registering your activity you agree to be visited by an independent Monitor who will score and report on your conformance with the Code.
Our experienced Monitors have extensive knowledge and understanding of construction. They are passionate about raising standards and helping to solve current industry challenges.
During the visit a Monitor will observe how your site is being run in relation to the Code, and you will be scored against the three sections of the Code:
Bonus points are available for demonstrating leadership and collaboration across the industry through the development and implementation of innovations and best practices. During your visit, the Monitor will use prompts to explore how you have met the requirements of the Code. The Scheme will then provide you with a report based on the Monitor’s observations. The report highlights where you conform with the Code and where improvement is required.
Monitors' reports and scores reflect their observations on the day. It is advised that you use our Self-Assessment tool before their visit. You should also submit your innovations and best practices through the Self-Assessment tool for review by the Monitor during their visit; these should be submitted two weeks prior to your monitoring visit.
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Monitoring is the Scheme’s process of assessing your conformance to the Code of Considerate Practice and helping you identify opportunities for improvement.
By monitoring all Scheme-registered activity we support raising standards in the construction industry and deliver real results that help to build trust with the public.
Our Scheme Monitors are experienced industry professionals who provide guidance for how you can improve your performance with the Scheme to raise your standards. You will receive a monitoring report, which provides a benchmark for your performance, to help you identify ways in which you can improve on your considerate practice journey.
After each monitoring visit, your site/organisation will receive:
The Scheme recognises outstanding performance through an annual Awards programme, the Leading Lights Awards.
The Awards showcase and celebrate Individuals, Sites, Ultra Sites and Organisations that have made considerable achievements in being a considerate constructor, going above and beyond our Code of Considerate Practice.
| Score | Performance Level |
|---|---|
| 46-50 | Outstanding |
| 39-45 | Excellent |
| 33-38 | Very good |
| 30-32 | Good |
| 27-29 | Conforming |
| Checklist Elements | Available Points | Scoring Rules and Performance Levels |
|---|---|---|
| Total points against the Code of Considerate Practice | 45 | Maximum 45 points 39 – 45 = Excellent 33 – 38 = Very Good 30 – 32 = Good 27 – 29 = Conforming |
| Total for each Code headed section (Community, Environment, Workforce) | 15 | 13 – 15 = Excellent 11 – 12 = Very Good 10 = Good 9 = Conforming |
| Each ‘Code headed section’ has 3 Conformance elements | 5 | Minimum score 3 points in any element |
| Each ‘Conformance element’ has 3 ‘how’ questions | 1 / 1 / 1 | 0 = not done/ineffective 1 = effectively addressed or not applicable |
| And a Conformance statement | 2 | 0 = nonconforming 1 = conforming, improvement possible 2 = sustainably/robustly conforming |
| In addition a total of 5 points will be made available at each Monitor visit for innovations and Best Practice Use/Submission: Successful innovation Submitted 2 points, implementation of a Best Practice 1 point. | ||
In addition, a total of five points will be made available at each Monitor visit for innovations and best practice use/submission.
| Element | Points |
|---|---|
| Successful Innovation submitted | 2 |
| Continuing application of an approved Innovation | 1 |
| Implementation of an Innovation or Best Practice from another site in a higher fee band. | 1 |
The Scheme is committed to supporting continuing improvement in raising standards. This is why we allocate additional collaboration points to registered activities that can show they are using innovative or exemplary approaches to respecting the community, caring for the environment, or valuing their workforce. These best practices and innovations can also support a registered activity’s nomination in our annual national awards programme.
We consider an innovation to be a new idea, device, or method for achieving conformance with the Code of Considerate Practice within the sector or industry. The innovation may be completely new, or adaptation of an existing idea, device, or method applied to a different expectation.
Best practice is considered to be an optimal or optimised method, technique, or device for achieving conformance with a particular expectation of the Code of Considerate Practice. These can be found on the Best Practice Hub.
Innovations and best practices should be submitted for assessment by the registered activity at least two weeks prior to a monitoring visit. Alternatively, a Monitor can identify an innovation or best practice during their monitoring visit and submit this as part of the Checklist.
All innovations and best practices are reviewed by the Scheme’s Innovation and Best Practice Review team and successful submissions are then shared on the Best Practice Hub.
Questions or comments about your report can be emailed to reports@ccscheme.org.uk within 20 working days of the report being issued. The Scheme will investigate and get back to you within 10 working days with one of the following outcomes:
If you would like the Scheme to consider improvements made following the report you may ask for a revisit, charged at our usual rates.
