New and improved Company Registration for 2017
Over 2016 the Scheme reviewed its Company Registration proposition to ensure it remains suitable and adequate for those companies signing up.
The changes listed below came into effect on 1 March 2017:
- Office visits will now include an indicative score reflecting how the Monitor feels that company is performing against the Code of Considerate Practice and the Monitors’ Checklist.
- Additional validation visits will be undertaken each year at the company’s areas of work so that observations and discussions at the office visit can be validated, or otherwise.
- Monitoring should be more relevant to the company’s overall performance and not focussed on individual site performance. Therefore, site visits will be used to simply validate the indicative score from the office visit resulting in a final validated score.
- Star ratings and awards eligibility will be based on that final score.
- Three new Monitors’ Checklists have been produced to reflect different expectations for companies of different sizes:
- Companies with a turnover below £250k will be monitored using the ‘small’ Checklist.
- Companies with a turnover greater than £250k but below £3.5m will be monitored using the ‘medium’ Checklist.
- Companies with a turnover above £3.5m will be monitored using the ‘large’ Checklist.
- Monitors will provide more advice and guidance on how to raise standards using the Best Practice Hub as a valuable tool to help the company identify how they might address specific areas for development.
There are still four registration tiers as detailed on the ‘Fees‘ page.
All registered companies will receive an annual visit to their office at the start of each registration period to ensure that the company is meeting the expectations of registration and to assess overall performance against the Scheme’s Code of Considerate Practice using the appropriate Checklist.
One of the changes being implemented is that the site visits will become validation visits – in other words the visit will be a review and validation of the discussions held during the office visit and reports will be written accordingly with notes where the observations do not support previous discussions. The Monitor will either agree with the score range previously awarded or may flex the score up or down as appropriate.
Companies will be prompted to provide opportunities for validation visits shortly after the office visit has been completed, giving ample time to undertake any development work discussed at the office visit. Companies will be reminded that the sooner they provide validation visit opportunities, the sooner they will receive their star rating.
Companies with a turnover below £250k will receive one validation visit each year while all others will normally receive two.
Second and subsequent years of registration
At the start of the second and subsequent years of registration, another office visit should be conducted to review observations and findings and to establish whether standards have been maintained, improved or perhaps worsened. Depending on the observations at the previous validation visits, it may be appropriate to review the company’s policies and procedures to see where changes have been made.
Following this visit, a new indicative score will be established based on these discussions. A new report will also be started with a new Executive Summary and new detailed findings.
Where it appears that standards have dropped, or in those instances where new Scheme requirements have been introduced but the company has not yet taken the appropriate action, the Monitor may decide to provide an updated indicative score, e.g. a validated 9 for Workforce might be amended to 8-9 if it is felt that a new area for development has been identified. This provides the company with the opportunity to take action prior to the next validation visit in order to retain their previous score, and drives continuous improvement.
Where the Monitor feels that standards have improved, the Monitor may decide to provide an updated indicative score, e.g. a previously validated 7 for Appearance might be amended to 7-8 or even an 8-9 if it is felt that the company has taken appropriate action to address the previously identified shortfalls and has improved standards to an excellent or exceptional level. This recognises the efforts made by the company to improve standards but these assumed improvements will need to be validated at a subsequent visit.
As before, validation visits will be used to validate the updated indicative score.
Note that companies will not receive further credit for an innovation unless it has been improved or further developed.
Changes to the Checklist
There has been a fundamental review of the Company Registration Monitors’ Checklist to ensure it is appropriate to and accessible by smaller companies and there are now three Checklists – small, medium and large.
Companies that separately register projects under Site Registration will continue to have those sites assessed using the Site Registration Monitors’ Checklist.
The Checklists can be used for both main contractors and subcontractors and Monitors will use their judgment to decide which questions and prompts are relevant.
To download the new 2017 Company Registration Monitors’ Checklists, please click on the links below:
The Scheme’s scoring system remains unchanged and reports will still reflect a score out of 10 for each of the five Code sections. For further information on the scoring process and for an explanation of each score, click here.
As is the case already, companies will need to demonstrate compliance at their initial office visit in order to proceed with their registration. If they cannot do so, the report and indicative score should reflect this. The Scheme will then write to the company, ask them to take appropriate action to attain compliance and then arrange a follow up office visit where a new report can be completed with a new indicative score. This report will replace the first office visit report.
If the Monitor witnesses non-compliance at one of the validation visits, again the Monitor will note this on the report and this may be reflected in the indicative score range, e.g. 4-5.
If the final validated score includes one or more non-compliant sections, the Scheme’s normal non-compliance process will be applied and the company will be written to and asked to take action to address the issue(s).
Following the second validation visit within each registration period (the only validation visit for companies under £250k turnover), the company will receive a validated score and a star rating certificate. This certificate will show a star rating based on the validated score using the bandings detailed on the Scheme’s website, and will also show the year in which the rating was achieved. Companies will be able to purchase additional materials to promote their achievement.
The new report format includes details from the initial office visit and subsequent validation visits, proving a clear audit trail of progress through the registration period.
Reports will be completed in line with the Scheme’s normal report writing standards with bold italic comments used to identify areas for development/improvements in the office and validations sections.
The focus of the company reports will change. The report will not be an assessment of the sites visited but should be a report commenting on the company’s systems and processes, with the narrative reflecting this focus.
All companies registered after 1 March 2017 will join on this basis and be monitored as outlined above. Existing registered companies may be part way through their annual registration and may have received their office and one or all of their site visits.
Therefore, the following will apply:
These changes will come into effect from 1 March 2017. If any you have any queries or concerns regarding the above, please contact the Scheme on 0800 783 1423 or email firstname.lastname@example.org