Spotlight on... language

SPOTLIGHT ON... 9 Management need to lead by example and have an open door policy so that when instances of inappropriate, offensive and foul language occur, it can be dealt with promptly and correctly. Offending parties need to be educated on what is unacceptable and why, so that they can learn from their mistakes. Ultimately, action must be taken with those who continue to use inappropriate, offensive and foul language. The Government’s vision for the industry is that by 2025, the UK construction industry will lead the world but the key to achieving this goal is people. The industry needs to attract a diverse workforce through demonstrating a commitment to equality, which includes people communicating with others with the same respect that they expect themselves. As well as the information above, it is also advised to use the resources provided in this campaign, which offer a plentiful amount of resources from other organisations and companies that cover the full spectrum of the topic. However, though the Scheme has been able to identify a number of resources and support services available to the industry regarding inappropriate language, it is clear that this is seen as a fairly small issue within the matter of equality and diversity. Little guidance is available to companies which solely focuses on bad language and how to avoid any issues in the first instance. Research suggests that language is seen as something that everyone should be naturally aware of and therefore there is little in the way of practical help to inform and educate people of what is and is not acceptable. If the industry is to eradicate inappropriate, offensive and foul language used on construction sites across the UK, more guidance and support will certainly be of great benefit and very much welcomed. The Scheme will continue to update this campaign as new initiatives and case studies are identified. If you would like to share your efforts in addressing offensive language, please contact the Scheme by emailing enquiries@ccsbestpractice.org.uk

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