Site Registration

Monitoring and Scoring

Important update to Monitoring Visits – Guidance Note for CCS-registered activity

The Scheme has reviewed its Covid Security Policy to align with recent and anticipated updates to government guidance, this includes our approach to monitoring visits.

On-site monitoring

With recent and anticipated changes to Covid restrictions we plan to return to on-site visits in March for most registered activities, this recognises that most of our February visits are already booked and will mostly be delivered virtually. From Tuesday 25th January new site visit bookings will be booked as on-site monitoring visits, though we will continue to offer virtual visits where required, for example where the registered activity maintains a “No Visitor” policy.

The wellbeing, health, and safety of those who work for us or are impacted by our activity is paramount. All in-person monitoring visits are subject to the Site Manager, or appropriate contact, confirming that minimum Covid-19 prevention measures are in place in line with the Site Operating guidance provided by CLC and Construct Scotland, and as a minimum provide for social distancing, sanitation, and ventilation.

Virtual monitoring

Where an on-site monitoring visit is not possible or appropriate within Covid-19 government guidance or company policy a virtual visit may still be arranged with the relevant CCS Monitor.

Company and Supplier office visits will also return to on-site visits, however where an organisation competes the self-assessment, or restricts visitor access, monitoring will be completed via a virtual visit.



Scheme Monitors have a high level of understanding about all aspects of the UK construction industry, the challenges the industry is currently experiencing and a desire to see it improve.

Monitors’ visits assess conformance with the Code of Considerate Practice, and in addition may also identify non-conformance and improvement opportunities.

Monitors can only base their reports on what they observe at the time of the visit, so it is advisable that registered activities review the Monitors’ Checklist before the visit takes place. An optional self-assessment tool is also available to help you prepare for your visit, a link to which will be provided at registration.

Monitor’s Checklist

Scoring and reports

  • A total of 45 points available for a fully compliant site
  • 27 points is the minimum conformance score
  • A maximum for 15 points for each section (Respect the Community, Care for the Environment, Value their Workforce)
  • A maximum of additional 5 points will be available for Innovations and Best Practices.
  • A report will be shared with the site and client following a visit detailing each section score and overall performance level, as well as highlighting areas for improvement and best practices.

Monitoring Score Breakdown

Checklist ElementsAvailable PointsScoring Rules and Performance Levels
Total points against the Code of Considerate Practice


Maximum 45 points

39 – 45 = Excellent

35 – 38 = Very Good

30 – 34 = Good

27 – 29 = Conforming

Total for each Code headed section (Community, Environment, Workforce)


13 – 15 = Excellent

11 – 12 = Very Good

10 = Good

9 = Conforming

Each ‘Code headed section’ has 3 Conformance elements



Minimum score 3 points in any element
Each ‘Conformance element’ has 3 ‘how’ questions111

0 = not done/ineffective

1 = effectively addressed or not applicable

And a Conformance statement2

0 = nonconforming

1 = conforming, improvement possible

2 = sustainably/robustly conforming

In addition a total of 5 points will be made available at each Monitor visit for innovations and Best Practice Use/Submission: Successful innovation Submitted 2 points, implementation of a Best Practice 1 point.

Checklist Example


Report queries

Occasionally Registered Activities may have questions or comments relating to the content of their report, and/or any non-conformances or improvement opportunities. These questions may be reported by emailing to within 20 working days of the report being issued.

The Scheme will review and investigate all questions received, with the aim of responding to the registered activity within 10 working days of receipt of a question(s).

Following the investigation there are a number of possible outcomes:

  • inaccuracies in either the content or scoring are identified in the Monitor’s report, these will be amended, and the report reissued
  • the Monitor’s report is deemed to be accurate, and no amendments are needed, a written response will be provided to the Registered Activity explaining the rationale
  • in exceptional cases, the Scheme may offer a revisit and revised report with a different Monitor free of charge

If you feel improvements have been made since receiving the report that the Registered Activity wishes to be considered, the Scheme can offer a chargeable revisit.


Non-Conformance Procedure