Supplier Registration FAQs
Why register as a supplier with the Considerate Constructors Scheme?
The Considerate Constructors Scheme (CCS) is a national initiative set up by the construction industry to improve its image. Membership of the Scheme is endorsed by local authorities, the Government, main contractors and major industry clients.
The benefits of membership include:
- Gaining a competitive edge with prospective clients by demonstrating a commitment to the highest standards.
- Considerate Constructors Scheme branding and recognition.
- Listing on the Scheme’s website which may be used by main contractors or members of the public to find registered suppliers and evaluate performance.
- Independent assessment of your company and depots by experienced industry professionals.
- A means by which you can assess and benchmark your own performance and strive for development and improvement.
- The possibility of winning National Supplier Awards.
The Supplier Registration process explained
Supplier Registration covers the activities of the company at their place of work and when interacting with construction sites.
The membership fee payable is £600 per depot for all suppliers.
The fee paid will cover your membership for a period of 12 months. If your company has more than one office or depot in different locations, they should each be registered individually, and the appropriate fee paid. They will then be given their own registration number and Monitor visits.
Payment is easy. At the end of the application form you will be asked to select your preferred method of payment from the following options: cheque, BACS or credit card.
If you choose to pay by credit card you will be redirected to our secure online payment page.
If you choose to pay by cheque or BACS a pro forma invoice will be automatically emailed to you to help you raise the payment.
Please ensure that your invoice number is quoted in full on BACS transfers or write this clearly on the back of the cheque to help us quickly assign your payment to the correct application.
All cheques should be made payable to ‘The Considerate Constructors Scheme’ and sent to the address below:
Considerate Constructors Scheme
PO Box 75
Yes, before you are able to complete the application to become a registered supplier you will be required to complete a series of preliminary checks to ensure that you are eligible for membership.
The following restrictions apply:
- Individual contracts cannot be registered using Supplier Registration.
- Does your company have more than one office or depot in different locations? If so, each separate operation should be registered individually. Each operation will then be given its own registration number and Monitor visits.
- Does your company have more than one division, involved in different types of work, but operating from the same office? In this case, we recommend that you register each division separately. Each division will then be given its own registration number and Monitor visits.
- If your company is part of a larger group, you will be asked to provide the name of that group on the registration.
- All companies wishing to register with the Scheme will be required to provide copies of relevant, up-to-date insurance information before the registration is confirmed.
Membership begins as soon as the initial office visit has been carried out. It is therefore vital that you assist our Monitor in arranging this visit promptly.
Once your company is approved for membership
Your membership certificate will be issued once our Monitor has carried out an office visit and they are suitably satisfied that you will be a ‘considerate supplier’.
Please note that we must also be in possession of your current Public Liability and Employer’s Liability insurance documents before the certificate can be released.
If the criteria to become a member are met successfully, the certificate will be emailed to the primary contact named on your application and hard copies are available upon request.
Scheme signage material is dispatched after the initial office visit has been completed and the Monitor has confirmed that you have suitable systems, processes and working practices in place to become a member.
All registered suppliers are provided with Scheme branded products as part of their initial registration. The quantity of A1 posters and vehicle stickers provided is determined by the type and volume of work covered by membership.
Additional products are available to purchase online to promote and enhance your membership. To view our current product list please click here.
All Scheme material e.g. posters, banners, stickers, etc. must be purchased from the Scheme to ensure consistency in our brand delivery and to ensure we retain tight control over how and where our logo is used. We are therefore unable to allow the reproduction of Scheme signage or our logo in any circumstances.
Once your membership has been approved by the Monitor we can provide you with a personalised supplier logo bearing your unique membership ID number. The logo can be emailed in a PDF, JPEG or EPS format. For details on our logo usage guidelines please click here.
Please note that the logo should not be sign written onto any company vehicles. All vehicle signage should be purchased in the form of a removable sticker or magnet directly from the Scheme.
The Supplier Registration monitoring process explained
Following on from the initial office visit, a number of visits will be carried out to subjectively assess your company’s performance and level of compliance against each of the five categories of the Scheme’s Code of Considerate Practice.
A typical visit lasts approximately one hour.
The first visit will be to the company’s place of work where the Monitor will discuss the company’s considerate efforts and produce a scored report against the Code. A second visit will then be undertaken later in the registration period where the Monitor may ask to see a delivery being made if appropriate.
After each visit, the Monitor will produce a scored report taking into consideration your company’s performance, and will offer guidance on how to further improve.
Additional visits can be purchased from the administration office at a cost of £160 (+ VAT) per additional standard visit and £250 (+ VAT) per additional multi-visit.
The Scheme also offers an advisory visit which involves a Monitor visiting your office to discuss the Scheme’s requirements in more detail and to offer advice on how your company might improve its scores. This can be arranged at a cost of £250 (+ VAT).
After the initial office visit, we usually allow a minimum of one month to pass before we will request details of a suitable project to audit for your first site visit. You will then be contacted by the administration office to provide us with appropriate project details.
This information is then passed to a local Monitor to confirm arrangements. All visits are arranged directly between your company and the Monitor at a mutually convenient time. We do not make unannounced visits to site. Instead, we encourage you to prepare for the meeting in advance by ensuring that you have read and understood the Monitors’ Checklist.
Depots are scored against the Code of Considerate Practice, where a score between 1 and 10 points is awarded in each of the five sections, giving a potential total score of 50 points.
For more information on scoring and what the points mean, please click here.
Any supplier registered with the Scheme must comply with the basic expectations stipulated by the Code of Considerate Practice.
Should a visit be deemed non-compliant in one or more section(s) of the Code of Considerate Practice, a letter will be sent along with the Monitor’s report, to the primary contact outlining the areas of concern.
If the non-compliance identified is minor (a score of 4 or 3 in any section), we will give you the chance to provide us with evidence to show that the issues have been suitably addressed or to provide us with missing information from the day of the visit which may have resulted in the low score. This evidence will then be reviewed by the Monitor and the report will be amended accordingly, giving you the opportunity to increase your previous score and achieve compliance.
If the non-compliance identified is more serious (a score of 3 or 2 in any section), we will explain that a further visit to the depot or place of work will be required by the Scheme Monitor to ensure that the non-compliance issues have been fully addressed in order to improve the score given.
If the non-compliance identified is major (a score of 1 in any section), we will explain that an office revisit will be required to discuss the issues before proceeding any further with your membership.
If, after a second visit, non-compliance continues, a decision will be made as to whether to allow membership with the Scheme to continue.
Where membership is revoked, a letter will be issued, explaining the reason for the decision and requesting that all Scheme signage is removed with immediate effect. In this case, no refund will be given.
We issue a certificate once the 12 month membership period has completed and all depot visits have been carried out as required. You will either receive a ‘Certificate of Compliance’ or a ‘Certificate of Performance Beyond Compliance’. Certificates are based on the results of the final visit.
A ‘Certificate of Compliance’ is issued if companies score 5 or more points in each of the five sections of the Code.
To achieve a ‘Certificate of Performance Beyond Compliance’, companies need to score 7 or more points in each of the five sections. Hard copies are available upon request.
Renewing your membership
Shortly before your membership is due to expire we will send you a renewal invitation by email. This invitation will attach details of the information we currently hold for your company and a pro forma invoice for the renewal fee based on the annual turnover figure previously declared.
We ask that this information is checked carefully and for you to notify us immediately of any changes.
If you are nearing the expiration of your membership and have not received this invitation, please call 0800 783 1423 to ensure continued membership.
Please be aware that by choosing to continue membership, you agree to accept our terms and conditions. Full details are available here.
The cost to renew membership for another 12 months is £600 per depot.
You can pay your membership fee online here.
Please note that you will require your email address and password to log in (if you have forgotten your password, enter your email address and click ‘Login’ to be sent a reminder).
Once you have logged in, please click on ‘Supplier Registration’ and then the ‘Annual Fee Payment’ option. Here, you will be able to review and update the information we currently hold for your company, order any additional products required and choose your preferred payment method.
If you choose to pay by cheque or BACS a pro forma invoice will be automatically emailed to you to help you raise the payment. If you select to pay by credit card you will be redirected to our secure online payment page.
Your supplier ID number is unique to your company and will remain the same throughout each year of membership.
Upon renewal, we will arrange for a local Monitor to revisit your office or depot and review the previous year’s membership and visit scores. After the office revisit report has been issued we will then send your new ‘Certificate of Membership’ by email for your records.
If unfortunately for any reason you are dissatisfied with our service or one of our products, we would really like to hear from you to help resolve the matter.
Please contact us via email, phone or post and we will do our best to assist you.
Freephone: 0800 783 1423
Post: Considerate Constructors Scheme, PO Box 75, Ware, Hertfordshire, SG12 0YX.