Suppliers

Supplier Registration FAQs

Why register as a supplier with the Considerate Constructors Scheme?

The Considerate Constructors Scheme (CCS) is a national initiative set up by the construction industry to improve its image. The Scheme is endorsed by local authorities, the government, main contractors and major industry clients.

The benefits of registration include:

  • Nationally recognised membership, recommended by local authorities, the Government, main contractors and major industry clients.
  • Gain a competitive edge with prospective clients by demonstrating a commitment to high standards.
  • Considerate Constructors Scheme branding and recognition.
  • Listing on the Scheme’s website for registered companies and suppliers.
  • Independent assessment by experienced industry professionals who will also advise and guide.
  • Assess and benchmark performance and strive for development and improvement.
  • Viewed positively by planning authorities, demonstrating a commitment to community engagement and minimising impact.
  • Opportunity to win National Awards.

The Supplier Registration process explained

To become a registered supplier simply complete the online application form as prompted by the online registration process. The application form can be accessed here.

Supplier Registration covers the activities of the company at their place of work and when interacting with construction sites.

The fee for registration is dependent on the number of depots being included within the registration as well as the main office of the company or region.

The fee paid will cover your registration for a period of 12 months. If your company has more than one office or depot in different locations, they should each be registered individually, and the appropriate fee paid. They will then be given their own registration number and Monitor visits.

Payment is easy. At the end of the application form you will be asked to select your preferred method of payment from the following options: cheque, BACS or credit card.

If you choose to pay by credit card you will be redirected to our secure online payment page.

If you choose to pay by cheque or BACS a pro forma invoice will be automatically emailed to you to help you raise the payment.

Please ensure that your invoice number is quoted in full on BACS transfers or write this clearly on the back of the cheque to help us quickly assign your payment to the correct application.

All cheques should be made payable to ‘The Considerate Constructors Scheme’ and sent to the address below:

Considerate Constructors Scheme
PO Box 75
Ware
SG12 0YX

Yes, before you are able to complete the application to become a registered supplier you will be required to complete a series of preliminary checks to ensure that you are eligible for membership.

The following restrictions apply:

  • Individual contracts cannot be registered using Supplier Registration.
  • If your company has more than one office or depot in different locations, each separate operation should be registered individually. Each operation will then be given its own registration number and Monitor visits.
  • If your company has more than one division, involved in different types of work, but operating from the same office, it is recommended that you register each division separately. Each division will then be given its own registration number and Monitor visits.
  • If your company is part of a larger group, you will be asked to provide the name of that group on the registration.
  • All companies wishing to register with the Scheme will be required to provide copies of relevant, up-to-date insurance information before the registration is confirmed.

Registration begins as soon as the initial office visit has been carried out. It is therefore vital that you assist the Monitor in arranging this visit promptly.

Once your company is approved for membership

Your registration certificate will be issued once the Monitor has carried out an office visit and they are suitably satisfied that you will be a ‘considerate supplier’.

Please note that you must also provide current Public Liability and Employer’s Liability insurance documents before the certificate can be released.

If the criteria to join the Scheme are met successfully, the certificate will be emailed to the primary contact named on your application and hard copies are available upon request.

Scheme signage material is dispatched after the initial office visit has been completed and the Monitor has confirmed that you have suitable systems, processes and working practices in place to become registered.

All registered suppliers are provided with Scheme branded products as part of their initial registration. The quantity of A1 posters and vehicle stickers provided is determined by the type and volume of work covered by membership.

Additional products are available to purchase online to promote and enhance your registration. To view the current list of products please click here.

All Scheme material e.g. posters, banners, stickers, etc. must be purchased from the Scheme to ensure consistency in the signage being displayed and to retain control over how and where the Scheme logo is used. Suppliers are therefore unable to reproduce Scheme signage or the logo in any circumstances.

Once your registration has been approved by the Monitor you can request a personalised Supplier Registration logo bearing your unique membership ID number. The logo can be emailed in a PDF, JPEG or EPS format. For details on the Scheme’s logo usage guidelines please click here.

Please note that the logo should not be sign written onto any company vehicles. All vehicle signage should be purchased in the form of a removable sticker or magnet directly from the Scheme.

The Supplier Registration monitoring process explained

Following on from the initial office visit, one or a number of  validation visits will be carried out to subjectively assess your company’s performance and level of compliance against each of the five categories of the Scheme’s Code of Considerate Practice.

A typical visit lasts approximately one hour.

The first visit will be to the company’s office or place of work where the Monitor will discuss the company’s considerate efforts and produce a report and indicative score against the Code. Validation visits to one or a number of depots will then be undertaken later in the registration period where the Monitor may ask to see a delivery being made if appropriate. Validation visits take place at the supplier’s depots, and verify that the standards discussed at the office are being implemented ‘on site’.

After each visit, the Monitor will produce a scored report taking into consideration your company’s performance, and will offer guidance on how to further improve. Each report will contain an updated indicative score, and after the final validation visit of the year, the Monitor will issue a final validated score confirming the supplier’s considerate performance against the Code. A star rating based on this score will also be issued.

Fore more information on the monitoring process, please click here.

Additional visits can be purchased from the administration office at a cost of £170 (+ VAT) per additional standard visit and £300 (+ VAT) per additional multi-visit.

The Scheme also offers an advisory visit which involves a Monitor visiting your office to discuss the Scheme’s requirements in more detail and to offer advice on how your company might improve its scores. This can be arranged at a cost of £250 (+ VAT).

After the initial office visit, a minimum of one month is usually allowed to pass before details of a suitable project to conduct a validation visit is requested. You will then be contacted by the administration office to provide appropriate project details.

This information is then passed to a local Monitor to confirm arrangements. All visits are arranged directly between your company and the Monitor at a mutually convenient time. Monitors do not make unannounced visits to site. Instead, it is encouraged that you to prepare for the meeting in advance by ensuring that you have read and understood the Monitors’ Checklist.

Both the office visit and any validation visits are scored against the Code of Considerate Practice, where between 1 and 10 points are awarded in each of the five sections, giving a potential total score of 50 points. Indicative scores are usually provided in a range, i.e. 6-8, where the final validated score will be a confirmed single score per section.

For more information on scoring and what the points mean, please click here.

Any supplier registered with the Scheme must comply with the basic expectations stipulated by the Code of Considerate Practice.

Should a visit be deemed non-compliant in one or more section(s) of the Code of Considerate Practice, a letter will be sent along with the Monitor’s report, to the primary contact outlining the areas of concern.

If the non-compliance identified is minor (a score of 4 or 3 in any section), supplier will be given the chance to provide evidence to show that the issues have been suitably addressed or to provide missing information from the day of the visit which may have resulted in the low score. This evidence will then be reviewed by the Monitor and the report will be amended accordingly, giving you the opportunity to increase your previous score and achieve compliance.

If the non-compliance identified is more serious (a score of 3 or 2 in any section), a further visit to the depot or place of work will be required by the Scheme Monitor to ensure that the non-compliance issues have been fully addressed in order to improve the score given.

If the non-compliance identified is major (a score of 1 in any section), an office revisit will be required to discuss the issues before proceeding any further with your registration.

If, after a second visit, non-compliance continues, a decision will be made as to whether to allow registration with the Scheme to continue.

Where registration is revoked, a letter will be issued, explaining the reason for the decision and requesting that all Scheme signage is removed with immediate effect. In this case, no refund will be given.

The Scheme will only cancel a registration as a last resort, and will work with the registered supplier to try to help resolve any issues before this stage is reached.

A certificate will be issued after the last validation visit of the registration period and be based on the final validated score. You will either receive a ‘Certificate of Compliance’ or a ‘Certificate of Performance Beyond Compliance’.

A ‘Certificate of Compliance’ is issued if suppliers score 5 or more points in each of the five sections of the Code.

To achieve a ‘Certificate of Performance Beyond Compliance’, suppliers need to score 7 or more points in each of the five sections.

Hard copies of the certificates are available upon request.

Renewing your membership

Shortly before your registration is due to expire we will send you a renewal invitation by email. This invitation will attach details of the information we currently hold for your company and a pro forma invoice for the renewal fee based on the annual turnover figure previously declared.

This information should be checked carefully and for you to notify the Scheme immediately of any changes.

If you are nearing the expiration of your registration and have not received this invitation, please call 0800 783 1423.

Please be aware that by choosing to continue to register, you agree to accept our terms and conditions. Full details are available here.

The fee for registration is dependent on the number of depots being included within the registration as well as the main office of the company or region.

The fee paid will cover your registration for a period of 12 months. If your company has more than one office or depot in different locations, they should each be registered individually, and the appropriate fee paid. They will then be given their own registration number and Monitor visits.

You can pay your registration fee online here.

Please note that you will require your email address and password to log in (if you have forgotten your password, enter your email address and click ‘Login’ to be sent a reminder).

Once you have logged in, please click on ‘Supplier Registration’ and then the ‘Annual Fee Payment’ option. Here, you will be able to review and update the information currently held for your company, order any additional products required and choose your preferred payment method.

If you choose to pay by cheque or BACS a pro forma invoice will be automatically emailed to you to help you raise the payment. If you select to pay by credit card you will be redirected to our secure online payment page.

Your supplier ID number is unique to your company and will remain the same throughout each year of registration.

Upon renewal, a Monitor will revisit your office or depot and review the previous year’s registration and your considerate performance. After the office revisit report has been issued you will receive your new ‘Certificate of Registration’ by email for your records.

Useful information

If unfortunately for any reason you are dissatisfied with the Scheme’s service or products, please get in touch to help resolve the matter.

Please make contact via email, phone or post using the following details:

Email: enquiries@ccscheme.org.uk
Freephone: 0800 783 1423
Post: Considerate Constructors Scheme, PO Box 75, Ware, Hertfordshire, SG12 0YX.

Yes, the Supplier Registration brochure is available from the Scheme’s administration office, please contact 0800 783 1423 to request a copy. Alternatively, a PDF copy is available to download by clicking here.