Notes for registered suppliers
- As a member of the Scheme, and therefore a considerate constructor, you must give commitment to the Scheme and abide by the Code of Considerate Practice.
- The term ‘constructors’ refers to everyone involved in your company and the work you undertake.
- You should refer regularly to the Scheme’s Code of Considerate Practice.
- You should use your membership as a promotional tool for your company.
- Where appropriate, you will be supplied with Scheme posters personalised to your company. These should be displayed in a prominent position where they are clearly visible to the public.
- You will be issued with registration stickers which must be displayed on vehicles. The Supplier Registration logo can also be used on paperwork, websites and any other promotional material. All Scheme information should be kept clean, legible and accurate at all times.
- You should set up and maintain a file for Considerate Constructors Scheme information.
- If you receive a complaint or comment, deal with it immediately by contacting the person who has complained and try to resolve the issue. The Scheme’s administration office may also be able to offer assistance.
- Your performance will be monitored against the Code of Considerate Practice. A copy of the report will be given to you. The Monitor is there to help you meet expectations, to assist you in performing beyond basic expectations and to document the highest levels of performance.
- If there are matters of non-compliance with the Code of Considerate Practice, you will be informed and asked to correct these matters.
- If you achieve compliance or above in each of the five sections of the Code of Considerate Practice you will receive a Certificate of Compliance, a Certificate of Performance Beyond Compliance or a Certificate of Excellence after the completion of your registration.
We hope that you will find benefit in participating in the Scheme, which is designed to improve the image of the industry.