Virtual Monitoring Update

CCS-registered activity to continue to receive virtual monitoring.

In accordance with Government advice on 16 March 2020, the CCS implemented a system of remote or ‘virtual’ monitoring, where CCS Monitors would contact CCS-registered activity using platforms such as WhatsApp, FaceTime, Microsoft Teams and Zoom to discuss the activity’s performance against the Scheme’s Code of Considerate Practice.

Monitors and site managers and teams have been responding positively to this updated way of monitoring and we are receiving an increasing number of CCS-registered activity requesting virtual visits.

Virtual visits will continue to be offered to CCS-registered activity, until such a time that it is feasible for monitoring to take place on-site.

For guidance about virtual visits, including the process and how to prepare for one, please click here.

If you have any questions about this temporary change to Scheme monitoring, please call 0800 783 1423 or email enquiries@ccscheme.org.uk.